Privacy Policy for Top Cars Brands

Last updated: April 22, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services, including our website (the “Service”). It also outlines specific business practices related to vehicle purchases, test drives, home deliveries, and custom vehicle orders. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We collect and use personal information to facilitate vehicle sales, test drives, home delivery, and custom vehicle orders. This may include:

Contact information, such as your name, email address, phone number, and shipping address.

Payment information, including details of your transactions with us.

Usage Data, such as your IP address, browser type, device information, and interactions with our website.

Vehicle Purchase and Refund Policy

Please note that:

Vehicle Sales Are Final: Once a vehicle is purchased, the amount paid by the customer is non-refundable.

Thorough Inspection Recommended: Customers are encouraged to thoroughly inspect the vehicle before making a purchase. A test drive can be scheduled through our website or by contacting us.

Test Drives Available: You can schedule a test drive with our customer service team to evaluate the vehicle’s condition before finalizing your purchase.

Custom Vehicle Orders: If you want a specific car that is not readily available, you can provide us with your requirements, and we will find your dream car. If the desired car is not available in the United Kingdom, we can import it from other countries. However, to initiate this process, you must pay 70% of the car’s total cost. Only then will we start planning your order.

Home Delivery Policy

For customers who choose home delivery of their vehicle:

Fuel Expenses: The cost of fuel for home delivery is paid by the customer.

Advance Payment Requirement: Customers must pay 10% of the vehicle’s total cost before home delivery is scheduled.

Delivery Schedule: We will arrange a convenient delivery time with you after receipt of the advance payment.

Use of Collected Information

We use the information we collect to:

Facilitate vehicle sales, home delivery, and custom vehicle orders.

Schedule test drives and manage your account.

Provide customer support and communicate with you.

Prevent fraud and ensure website security.

Improve our website functionality and user experience.

Disclosure of Personal Data

We may disclose your personal data to:

Service Providers: To facilitate vehicle sales, schedule test drives, provide home delivery, and plan custom vehicle orders.

Compliance with Laws: To comply with legal obligations or requests from public authorities.

Business Transactions: In the event of a merger or acquisition, your data may be transferred.

With Your Consent: For any other purpose with your explicit consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or need assistance with a vehicle purchase, test drive, home delivery, or custom vehicle order, you can contact us:

By email: contact@topcarsbrands.co.uk

By phone: 00447379313355

By mail: 149 Kenton Lane, Newcastle upon Tyne and Wear, NE3 3QB

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Changes will be notified via email or through a prominent notice on our Service before they become effective. Please review this Privacy Policy periodically. Changes become effective when posted on this page.